Bulkcart – FAQ
Kindly check the FAQ below if you are not very familiar with the functioning of this APP or website. If your query is of urgent nature and is different from the set of questions then do write to us at support @bulkcart.Co.in or call us on +91 7877 240 745 between 10 am & 6 pm on all days including Sunday to get our immediate help.
Do I have to necessarily register to shop on bulkcart app and website ?
You can surf and add Fruits and Vegetables to the cart without registration but only registered shoppers will be able to checkout and place orders. Registered members have to be logged in at the time of checking out the cart, they will be prompted to do so if they are not logged in.
Can I modify my delivery address in an account?
Yes, you can modify delivery addres in your bulkcart android app account.
What are the modes of payment?
You can pay for your order on bulkcart using the following modes of payment:
1. Cash on delivery 2. Credit and debit cards (VISA / Mastercard / Rupay) scanner
Is it safe to use my credit/ debit card on bulkcart.Co.In
Yes it is absolutely safe to use your card on bulkcart.co.in A recent directive from RBI makes it mandatory to have an additional authentication pass code verified by VISA (VBV) or MSC (Master Secure Code) which has to be entered by online shoppers while paying online using visa or master credit card. It means extra security for customers, thus making online shopping safer.
When will I receive my order?
Once you are done selecting your Fruits and veggies and click on checkout you will be prompted to select delivery slot. Your order will be delivered to you on the Next day between 8:00AM To 2:00PM, If we are unable to deliver the order during the specified time duration (this sometimes happens due to unforeseen situations).
How are the fruits and vegetables packaged?
Fresh fruits and vegetables are hand picked, hand cleaned and hand packed in reusable plastic trays covered with cling,and more, We ensure hygienic and careful handling of all our products.
How are the fruits and vegetables weighed?
Every fruit and vegetable varies a little in size and weight. While you shop we show an estimated weight and price for everything priced by kilogram. At the time of delivery we weigh each item to determine final price. This could vary by 10% at maximum. Therefore if you have shopped for something that costs Rs. 100 per kg, and we delivery 1.5 kg of the product to you (eg cabbage, pineapple), you will still be charged a maximum of Rs. 110. In case the weight of the product is lesser than what you ordered, you will pay correspondingly less.
How will the delivery be done?
We have a dedicated team of delivery personal and a fleet of vehicles/vans operating across the city which ensures timely and accurate delivery to our customers.
How do I change the delivery info (address to which I want products delivered)?
You can change your delivery address on our website once you log into your account. Click on “My Account” at the top right hand corner and go to the “Update Profile” section to change your delivery address.
Do you deliver in my area?
You will be able to check this detail at the time of checkin[when you open bulkcart app] when you enter the your area pincode. If we are unable to deliver in your area – we will inform you at same app checkin time.
Do you have offline stores?
No we are a purely internet based company and do not have any offline fruits and vegetable stores.
How can I refer bulkcart.Co.in to my friends?
Login to your bulkcart app account through our our app on your mobile.
